Connected Car Insurance USA Conference & Exhibition is part of the Informa Tech Division of Informa PLC

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Informa
Day 1 - September 4, 2019
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9:00am - 9:10am 10 mins
Keynote Sessions
Chair's Welcome & Introduction from TU-Automotive
  • Scott McCormick - President, CVTA
9:10am - 9:40am 30 mins
Keynote Sessions
Keynote Opening: Leveraging the Power of Telematics

● How to use the full potential of telematics in combination with other technologies such as AI, data analytics, big data and blockchain
● Entering a new era of telematics from our perspective - How are telematics developing and which changes will this bring?
● How can we make telematics more useful for insurance providers?
● How can telematics provide a better customer experience for drivers?

  • Pete Frey - Commercial Telematics Director, Nationwide Insurance
9:40am - 10:20am 40 mins
Keynote Sessions
How Can Our Customers Become Better Drivers with the Help of Telematics?
  • Encouraging positive behavioral change among drivers with the help of telematics
  • Analyzing the latest statistics on telematics influencing driver behavior
  • How to use telematics programs to ensure safety and security?
  • Pushing telematics forward and beyond the expected - What are our most innovative plans and products for influencing driver behavior in a positive way?
  • Panellist Alan Adkins - Director of Commercial Auto, Nationwide Insurance
  • Panellist Ranga Narayanaswami - Leading Telematics Innovation, Metromile
  • Panellist Miro Remecky - Vice President of Sygic Enterprise Solutions, Sygic
10:20am - 10:50am 30 mins
Keynote Sessions
Taking the blindfold off of the claims process through video based FNOL
  • What accelerating dash cam adoption in the US means for insurers?

  • How insurers can build trust with their customers – and save money

  • A case study on the power of video-based FNOL

  • Eran Shir - Co-Founder & CEO, Nexar
10:50am - 11:35am 45 mins
EXHIBITION & NETWORKING COFFEE BREAK
11:35am - 12:05pm 30 mins
Keynote Sessions
How is AAA Leveraging Digital Technologies to Drive UBI and Driver Safety?
  • What are the various implementation models of UBI - including hardware solutions and smartphone-based options?
  • How is The Auto Club Group leveraging smartphone-based telematics to drive UBI adoption?
  • How are the AAA focusing on offering services to their members within their Connected Member Strategy
  • How is AAA's telematics solution helping its members, especially teen and senior drivers, to ensure safety on the road
  • Jai Raju - VP Connected Member Mobile App & IT Enterprise Data Ops, The Auto Club Group
12:05pm - 12:35pm 30 mins
Keynote Sessions
A Brutal and Cynical Review of the Discussion About the Future of Auto Insurance
  • Has the auto insurance “memento mori” been greatly exaggerated?
  • Is there any reason for investing on insurance telematics today?
  • Review of the US insurance telematics market: What is working well? What could be improved?
  • Matteo Carbone - Founder and Director, IoT Insurance Observatory
12:35pm - 1:00pm 25 mins
Keynote Sessions
Fireside Chat Interview: Avoiding Accidents with Autopilot and How That Changes Insurance
  • What are the insurance industry challenges as the vehicle changes?
  • “Auto-Pilot” Journey - what does it look like?
  • What can OEMs do to assist the insurance industry?
  • Interviewer Roger Lanctot - Director, Automotive Connected Mobility, Strategy Analytics
1:00pm - 2:00pm 60 mins
EXHIBITION & NETWORKING LUNCH
2:00pm - 2:30pm 30 mins
Going Deeper with Collected Data
Track Keynote Opening: Making Connected Vehicle Data Work in Insurance: Key Insights from our 100B-Mile Journey
  • How to operationalize connected car data to support Insurance products

               - Using AI for real-time quality analysis of large-scale telemetry datasets

               - Building transparency, consumer trust, and engagement through consent management

  • How insurers are leveraging connected vehicle data for point of sale, scoring, and customer acquisition

  • Using patterns and insights from this one-of-kind dataset to evolve insurance products such as driving score

  • Saurabh Khemka - Senior Vice President and General Manager, IoT/Telematics, Verisk
2:00pm - 2:30pm 30 mins
Driving Efficiency in Claims Management
Track Keynote Opening: Building Trust with your Customer (and Saving Money on the Way) By Digitizing Claims
  • Improving the relationship with the customer during the driver’s lifetime by going digital now: Examples
  • How to digitize the claim process to transform the insurer’s role?
  • Replacing paperwork with digital records for real-time awareness of customer needs to be their ally from the jump
  • Ryan McMahon - VP of Insurance, Cambridge Mobile Telematics
2:30pm - 3:10pm 40 mins
Going Deeper with Collected Data
Panel Session: Who Owns the Data?
  • Who in fact owns the collected data - The driver, OEMs or insurance companies?
  • How can data be protected within the entire connected car ecosystem?
  • How do we create a win-win scenario for sharing data?
  • Examples of educating customers and informing them correctly about collected data
  • Harry Storck - Director, Risk Controls, Protective Insurance
  • Joy Thomas - VP of Operational Excellence, Arity
  • Roberto Sicconi - CTO & Co-Founder, Dreyev
2:30pm - 3:10pm 40 mins
Driving Efficiency in Claims Management
Panel Session: The Future of Insurance Claims with More and More Connected and Autonomous Cars On The Road
  • Paying attention to collected data to prevent losses in connected car insurance
  • How will the insurance-claim journey change with more advanced connected and autonomous cars?
  • Which new technologies will impact claims management? Discussing robotics and AI
  • Embracing new digital technologies for claims processing: Examples of AI and advanced analytics
  • Panellist Aleem Lakhani - EVP, AmTrust Financial
  • Panellist Clint Marlow - Director of Claims, Allstate Insurance
  • Panellist Maha Sankaran - Group Product Manager, Continental Intelligent Transportation Systems
  • Panellist Alan Way - Vice President of Sales, Nextbase
3:10pm - 3:40pm 30 mins
Going Deeper with Collected Data
Exhibition & Networking Coffee Break
3:10pm - 3:40pm 30 mins
Driving Efficiency in Claims Management
Exhibition & Networking Coffee Break
3:40pm - 4:10pm 30 mins
Going Deeper with Collected Data
Harnessing the Full Potential of Data for Decisive Insurance Business Result
  • Learn how to unravel insights buried deep inside existing program datasets to optimize your telematics programs, while also answering your most pressing business questions
  • Get transferrable learnings from real successes and experiences shared first-hand from a leading UK digital insurer’s customer data and program analysis
  • Witness proven insurance experiences and practical knowledge, including best practices, to exploit data to improve/optimize pricing, risk management and engagement – ultimately, improving your combined ratios
  • Ed Rochfort - Managing Director, Carrot Insurance
  • Ben Miners - Vice President, Innovation and Data Science, IMS
3:40pm - 4:20pm 40 mins
Driving Efficiency in Claims Management
Panel: Improving customer experience in claims processing with digital transformation
  • How can we benefit from digital transformation and at the same time keep up with the demands of our customers?
  • How to implement digital claims to enable better claims processing?
  • Integrating digital claims processing systems with FNOL
  • Leveraging the value of digital in order beyond claims to improve customer experience
  • Panellist Neal Lowell - VP of Product, Global Data & Content, Solera
  • Panellist Michael Flanagan - CEO, Xtract360
4:10pm - 4:35pm 25 mins
Going Deeper with Collected Data
Fireside Chat Interview: Unlocking the True Value of Data Exchanges
  • Creating new business models around data access and utilization
  • What are the benefits of data exchanges to different players in the market, insurers vs. OEMs vs. technology providers?
  • As several OEMs had made announcements about building their own data exchanges for insurance, does this signalize the beginning of the end for third-party data exchanges for insurance use cases?
  • Will data exchanges evolve to continue to add value for OEMs and insurers or pivot towards monetizing anonymous data for OEMs?
  • Discussing data exchange regulations
  • Jeff Berridge - VP, Product Management, Personal Lines, The Hanover Insurance Group
  • Fred Dimesa - Director of Product, Arity
4:35pm - 5:30pm 55 mins
Connected Car Insurance 2019 Roundtables

Choose your favorite topic and join that group to discuss and learn about it in detail.

  • How are companies in the connected car insurance space currently monetizing data
  • How to encourage positive behavioral change among drivers and increase road safety
  • Creating innovative products for the connected car insurance market and pricing them correctly
  • Using driving data to improve customer service
  • Embracing new digital technologies for the connected car insurance market
  • 1/1/2020 changes in IoT and Privacy legislation: compliance implications for device manufacturers, service providers, and insurers 
  • Roundtable Leader Maha Sankaran - Group Product Manager, Continental Intelligent Transportation Systems
  • Roundtable Leader Harry Huberty - Lead Associate/IoT Research Lead, Novarica
  • Roundtable Leader Keith Gaudin - National Product Manager, Telematics, Country Financial
  • Roundtable Leader Jeff Goldberg - EVP, Research & Consulting, Novarica
  • Roundtable Leader Dan Gronsbell - Director, Innovation Design, Assurant
  • Roundtable Leader Andrea Amico - Founder, Privacy4cars.com
5:30pm - 7:00pm 90 mins
Networking Drinks Reception
Showing of Streams
10:50am - 11:35am

EXHIBITION & NETWORKING COFFEE BREAK

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Showing of Streams
1:00pm - 2:00pm

EXHIBITION & NETWORKING LUNCH

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Showing of Streams
4:35pm - 5:30pm
Info

Connected Car Insurance 2019 Roundtables

Choose your favorite topic and join that group to discuss and learn about it in detail.

  • How are companies in the connected car insurance space currently monetizing data
  • How to encourage positive behavioral change among drivers and increase road safety
  • Creating innovative products for the connected car insurance market and pricing them correctly
  • Using driving data to improve customer service
  • Embracing new digital technologies for the connected car insurance market
  • 1/1/2020 changes in IoT and Privacy legislation: compliance implications for device manufacturers, service providers, and insurers 
  • Roundtable Leader Maha Sankaran - Group Product Manager, Continental Intelligent Transportation Systems
  • Roundtable Leader Harry Huberty - Lead Associate/IoT Research Lead, Novarica
  • Roundtable Leader Keith Gaudin - National Product Manager, Telematics, Country Financial
  • Roundtable Leader Jeff Goldberg - EVP, Research & Consulting, Novarica
  • Roundtable Leader Dan Gronsbell - Director, Innovation Design, Assurant
  • Roundtable Leader Andrea Amico - Founder, Privacy4cars.com
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5:30pm - 7:00pm

Networking Drinks Reception

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