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Jai serves as the Vice President/Officer for Mobile and IT Data Operations at AAA – The Auto Club Group (ACG). Jai plays the role of Product Sponsor for the Connected Member Mobile App that members from their 11 state foot-print utilize to interact with AAA products and services. In addition, Jai is accountable for data operations including strategy and roadmap, integration, business intelligence, master data management and data governance. Prior to this Jai has served as the VP for Customer Relationship Technology where he lead the rollout of enterprise wide CRM software that supported 9+ million members enabling 360 view of Members and offering relevant next best opportunities. He also led the integration of two major club systems and processes that involved consolidation of applications and data centers.
Prior to joining ACG, Jai played multiple roles across consulting organizations including TCS, HP, CSC and Covansys, architecting and enhancing multiple startups as well as well-established enterprises in the financial services, retail, automotive and travel & logistics industries. Jai also served as a rocket scientist for the Indian Space Research Organization.
Jai’s undergraduate (BS) studies were in Computer Science and Engineering from College of Engineering, Anna University, Chennai – India. He has authored multiple papers in Computer Architecture leading up to cloud computing and their impacts to various industries.