Lori PonDirector of Claims Transformation at The Auto Club Group
Lori Pon joins TU-Automotive Connected Car Insurance as a speaker on Presentation: The Benefits of Digitalizing Legacy Systems.
Lori is a 20+ year veteran of the insurance industry and currently leads the Claim Transformation Technology, Quick Claim Handling and First Notice of Loss contact center teams at the Auto Club Group. In this role, Lori leads claim technology transformation initiatives and oversees first notice of loss and fast track auto physical damage and property claim teams. Lori received her BA in Business Administration from Wesleyan College and an MBA from Mercer University. Lori has earned her Project Management Professional (PMP®) designation and is Lean Six Sigma Green Belt Certified (SSGBC).